Use cases
Illustrative scenarios that show how engagements across our six service lines are typically structured: the situation, the approach, the architecture and how progress is measured.
Showing all 33 scenarios
An AI-enabled fleet and logistics analytics platform gives transportation and logistics operators a unified, real-time view of vehicle utilization, route performance, and predictive maintenance needs, replacing fragmented telematics and dispatch reporting.
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A representative logistics or 3PL organization operating across multiple carrier networks lacks a unified, real-time view of shipment status, forcing customer service teams and shippers to check status manually across disconnected carrier portals.
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A representative media organization running content management platforms on aging, monolithic architecture struggles to publish across digital channels fast enough to compete with born-digital rivals.
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A representative insurance carrier undertaking a legacy policy administration system (PAS) replatforming faces mounting regression risk, manual test bottlenecks, and regulatory exposure with every release cycle.
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A representative energy sector organization modernizes a legacy, on-premises-heavy identity environment into a governed Azure AD/Entra ID architecture while deploying Power Platform automation to simplify field-to-office operational workflows.
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A modern BI and demand forecasting platform gives retail merchandising and planning teams a single, trusted view of sales, inventory, and demand signals, replacing spreadsheet-driven planning with governed, near-real-time analytics.
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A regional bank undertaking a core banking platform replacement brings in a delivery team to lead requirements definition and business analysis across deposits, lending, and payments workstreams, reducing the risk of costly rework during implementation.
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Higher education institutions running student information systems, learning management platforms, and administrative applications on aging on-premises infrastructure face growing pressure to modernize without disrupting academic calendars or straining limited IT budgets.
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Energy companies operating widely distributed field assets — wellheads, substations, pipelines, and remote facilities — struggle to consolidate operational data fast enough to support real-time decision-making and regulatory reporting.
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A representative delivery pattern for the Hospitality sector in which the delivery team secures distributed property-level guest systems, point-of-sale, Wi-Fi, and property management platforms across a multi-location hospitality footprint to reduce payment card and guest data risk.
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A governed Snowflake-based data warehouse and data engineering foundation gives life sciences organizations a single, documented for review view of clinical trial data across sites, systems, and study phases, replacing fragmented, manually reconciled trial reporting.
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A national telecommunications provider brings in a delivery team to rationalize a sprawling, multi-generation network and OSS/BSS technology estate into a single governed architecture, reducing operating cost and accelerating new service introduction.
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A life sciences organization managing fragmented regulatory submission, clinical, and quality data systems brings in a delivery team to design and govern an integrated enterprise architecture intended to improve data consistency and traceability across regulatory-facing systems.
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A generative AI-enabled claims and underwriting support solution helps insurance carriers reduce cycle times, improve loss ratio discipline, and free adjusters and underwriters from repetitive document review so they can focus on judgment-intensive decisions.
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A representative delivery pattern for the Healthcare sector in which the delivery team designs and operationalizes network segmentation, endpoint protection, and continuous security monitoring across clinical and administrative environments that hold electronic protected health information (ePHI).
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Global manufacturers running ERP, MES-integration, and supply chain systems out of aging, capital-intensive data centers face rising downtime risk and limited ability to scale as plants are added or acquired.
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A machine learning-driven predictive maintenance solution helps utilities shift from reactive and calendar-based grid maintenance to condition-based maintenance, reducing unplanned outages and extending asset life.
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A representative media organization modernizes its digital workplace for a highly distributed workforce of editorial, production, and business teams, combining Microsoft 365 collaboration modernization with targeted RPA automation of repetitive content-operations and back-office tasks.
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A representative global manufacturer modernizes a fragmented, plant-by-plant collaboration environment into a unified Microsoft 365 and SharePoint Online platform, connecting design, plant floor, quality, and supply chain teams across geographies.
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A representative professional services firm brings in a delivery team to implement Microsoft Dynamics 365 Finance and Project Operations, replacing a patchwork of legacy financial and project management tools with a unified platform for project accounting, resource management, and client billing.
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A representative entertainment organization launching or scaling a direct-to-consumer mobile app for streaming content and event ticketing needs a high-performance, App Store-competitive experience without the multi-year build timeline of an in-house mobile team.
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Telecommunications providers managing network operations across legacy OSS/BSS systems and increasingly cloud-native infrastructure need a consistent operating model that spans both AWS and Azure without duplicating tooling or governance.
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A representative multi-channel retailer brings in a delivery team to optimize an existing Oracle ERP Cloud implementation, focused specifically on supply chain planning, procurement, and inventory visibility across distribution centers and store networks.
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SaaS companies scaling from early growth into enterprise-grade customer bases often hit a ceiling where manual infrastructure management, inconsistent environments, and ad hoc deployment practices slow release velocity and threaten availability commitments.
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A government technology modernization initiative spanning multiple agencies brings in a delivery team to establish a unified program management office that brings consistent governance, reporting, and risk management to previously siloed agency-level projects.
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A professional services firm managing multiple concurrent, multi-workstream client engagements brings in a delivery team to deliver PMO-as-a-Service, providing consistent program governance, reporting, and risk management across engagements without the firm carrying the fixed overhead of a large internal PMO.
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A representative government agency modernizes citizen-facing service requests and internal case processing using a governed Power Platform solution, replacing manual, paper- and email-driven workflows with structured digital forms, automated routing, and real-time status visibility for citizens.
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A representative insurance carrier automates high-volume, manual claims intake and back-office processing using Robotic Process Automation, reducing claims processing cycle time and manual data-entry errors while freeing claims adjusters to focus on complex casework and customer service.
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A representative commercial real estate services organization brings in a delivery team to implement Salesforce as a unified platform for client relationship management and asset/property portfolio tracking, replacing fragmented spreadsheets and legacy CRM tools.
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A representative discrete manufacturing organization seeks to modernize a legacy SAP ECC environment into SAP S/4HANA to unify plant-floor operations, finance, and supply chain planning on a single digital core.
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A representative construction and infrastructure services organization brings in a delivery team to implement and support ServiceNow Field Service Management and IT/Asset Operations modules, replacing manual, paper-and-spreadsheet-based processes for managing field equipment, technician dispatch, and asset maintenance across job sites.
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A representative software product company facing engineering capacity constraints and roadmap delivery pressure needs to accelerate feature velocity without compromising product quality or diluting core handover knowledge.
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A representative delivery pattern for the Government sector in which the delivery team modernizes legacy identity and access infrastructure into a Zero Trust architecture structured around federal Zero Trust maturity models, intended to strengthen security posture and the citizen and employee sign-in experience.
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