Engagement models
Three engagement models, one way of working. Every model starts with an assessment and a written plan.
Every service can be delivered through any of the three models.
The main difference is who directs the work. Delivery standards, documentation and security practices are the same in all three.
| Question | Project delivery | Managed services | Team extension |
|---|---|---|---|
| Who sets the plan | Verant Global, with your sign-off | Verant Global, reviewed with you each period | You |
| Who manages the day-to-day work | Verant Global | Verant Global | Your team leads |
| Team composition | Proposed in the plan | Proposed in the service plan | Agreed with you before work starts |
| Support responsibilities | Set out in the statement of work | Set out in the service plan | Set by your team |
| Commercial terms | Set out in the proposal | Set out in the proposal | Set out in the proposal |
| What you receive at the end | Working system and documentation | Ongoing reports and reviews | Completed work, delivered as agreed |
The stages are the same in every model. What changes is who directs the work at each stage.
We map your current systems, constraints and goals, and agree what a good outcome looks like before any work is priced.
You get a scoped plan with milestones, team, costs and the decisions we will need from you, in writing.
We design, build, test and document the work, with regular reviews you can see and steer.
We can stay on to run, tune and extend what we built, or hand it over to your own team with documentation.
Engagements often change shape. An assessment becomes a project, a project moves to managed services after launch, or a team extension turns into a defined project. Any change of model is agreed in writing, with its own scope and terms.
Pricing, support responsibilities, staffing arrangements and contractual commitments are set out in each proposal and agreement, not on this website.
Nothing on this site is an offer to provide services on particular terms. The terms of use explain how this website may be used.
Yes. You can start with an assessment or a short discovery phase, with its own scope and terms, before any larger commitment.
Yes. We can work with your current vendors and internal teams, with responsibilities agreed in writing at the start.
Ownership of code, documentation and other work product is set out in each agreement and agreed before work starts.
We can put a mutual confidentiality agreement in place before detailed discussions. Please do not send confidential information through the forms on this website.
A discovery call is a working conversation about your systems and goals. You will leave with a clearer view of options, whether or not we work together.