Service line 05

Software and Application Development

Custom applications and portals designed, built and supported, with documentation and handover terms agreed at the start.

The problem

Where these programs get stuck

  1. Critical tools built years ago that few people can safely change.
  2. Spreadsheets and email doing the job of a proper application.
  3. Customer or partner portals that no longer match how the business works.
  4. Off-the-shelf software stretched far past what it was designed for.

Our approach

How Verant Global helps

We confirm whether a custom build is the right answer before writing code, because configuring an existing product is sometimes the better choice. When we do build, the work is delivered in small releases you can test, with code, documentation and handover terms agreed at the start.

  • Build only when it is the right answer

    Buy, configure and build options are compared before a custom application is recommended.

  • Release in small steps

    Working software is shown at regular reviews, so priorities can change early.

  • Plan for ownership

    Code repositories, documentation and support arrangements are agreed before the first release.

Capabilities

What we deliver

Discovery and design
Requirements, user journeys and prototypes tested with the people who will use the application.
Web and mobile applications
Internal tools and customer applications that work on the browsers and phones your users actually have.
Customer and partner portals
Self-service portals connected to the systems that hold orders, accounts and records.
Legacy application modernization
Replacing or restructuring older applications in stages, planned to limit disruption to the business.
Testing and quality
Automated and manual testing built into each release.
Application support and enhancement
Fixes, updates and new features for applications in production.

Engagement options

Ways to start

Discovery and a prototype come first while requirements are still forming. If your team leads the build, developers can join it directly. How engagements run.

  • Project

    Discovery and prototype

    A short structured phase to confirm requirements and test a prototype with users.

    You receive: Validated requirements, a clickable prototype and a delivery estimate.

  • Project

    Application build

    Design, development and testing in releases, with regular reviews.

    You receive: A working application, documentation and the agreed handover.

  • Team extension

    Developers on your team

    Developers, testers or designers joining your team and working to your methods and priorities.

    You receive: Additional delivery capacity under your team's direction.