Service line 02

Digital Transformation

Process and platform changes planned around how your teams work today, delivered in stages the business can absorb.

The problem

Where these programs get stuck

  1. Programs defined by a platform purchase rather than the outcome the business needs.
  2. New tools rolled out while the old process carries on beside them.
  3. Roadmaps that try to change everything at once.
  4. Little evidence after launch of whether the change is working.

Our approach

How Verant Global helps

We map how work actually gets done today before recommending what to change. The roadmap is broken into stages that each deliver something usable, with adoption and measurement planned alongside the technology.

  • Map the current state

    Processes, systems and handoffs are documented with the people who do the work.

  • Change in stages

    Each stage has a defined scope and a point where you decide whether to continue.

  • Plan for adoption

    Training, communication and process updates are budgeted and scheduled with the technology work.

Capabilities

What we deliver

Current-state assessment
A documented view of today's processes, systems and costs, and of where work gets stuck, built with the teams involved.
Roadmap and business case
A staged roadmap with the expected benefit, effort and dependencies of each stage.
Process redesign and automation
Workflow changes and automation of repetitive steps, using the platforms you already have where possible.
Platform selection support
Requirements, shortlists and evaluation criteria to support your choice of new platforms.
Program and change management
Planning, governance and stakeholder communication for programs that run in several stages.
Adoption measurement
Agreed measures of whether the change is being used and is working, reviewed after each stage.

Engagement options

Ways to start

Start with the assessment if the scope is still open. If a roadmap already exists, delivery can begin with its first stage. How engagements run.

  • Project

    Assessment and roadmap

    A structured review of the processes and systems in scope, ending in a staged roadmap.

    You receive: A current-state map, a prioritized roadmap and the case for the first stage.

  • Project

    Staged delivery

    Delivery of one roadmap stage at a time, with a review and a decision point before the next.

    You receive: Working changes, updated process documentation and agreed adoption measures.

  • Team extension

    Program support

    Program managers, business analysts and change specialists working inside a program your organization leads.

    You receive: Additional capacity and structure, working to your governance and priorities.