Service line 04
Connecting ERP, CRM, finance and line-of-business systems through documented interfaces, each with a named owner.
The problem
Our approach
We map the systems, data flows and owners first, then agree an integration pattern that fits your volumes and existing platforms. Interfaces are documented, monitored and assigned an owner on your side as part of the work.
Every system, data flow and dependency in scope is documented before design starts.
APIs, events, file transfers or an integration platform, chosen for your volumes and your team's skills.
Alerts and logs are set up so failed transfers are noticed and investigated promptly.
Capabilities
Engagement options
Start with the assessment when interfaces are undocumented. Interface support can start on its own for interfaces that already work. How engagements run.
Project
A review of the systems, interfaces and data flows in scope.
You receive: An interface inventory, a data-flow map, a risk list and a recommended integration pattern.
Project
Design, build and testing of the interfaces in an agreed scope.
You receive: Working interfaces, technical documentation and monitoring in place.
Managed service
Ongoing monitoring, fixes and changes for interfaces in production under a monthly plan.
You receive: Regular reports on interface health, incidents and changes made.
Getting started
A 30-minute conversation about the systems involved and where data stops flowing between them.
If there is a fit, we propose a first step, often an assessment, with its scope in writing.
You review the scope, approach and commercial terms before any work starts.