The approach aims to identify at-risk equipment before failure, so that maintenance crews can be dispatched proactively rather than reactively. The intended outcome is a more reliable grid, fewer emergency repairs and better-informed reporting on reliability metrics.
The situation
Utilities operate aging transmission and distribution infrastructure under mounting pressure from regulators, ratepayers, and increasingly severe weather events, all while facing reliability metrics (such as SAIDI/SAIFI) that directly affect rate case outcomes and public trust. Unplanned outages carry not only direct repair and crew dispatch costs but also regulatory penalties, customer satisfaction impacts, and, in wildfire-prone regions, significant liability exposure tied to equipment failure.
Traditional maintenance approaches — calendar-based inspection schedules or reactive run-to-failure strategies — do not account for the actual condition of individual assets, leading to both wasted maintenance spend on healthy equipment and missed early warning signs on failing equipment. At the same time, utilities increasingly have access to rich data from SCADA systems, smart meters, sensor-equipped transformers and line equipment, weather feeds, and historical outage/maintenance records — but this data is often siloed across operational technology (OT) and information technology (IT) systems, making it difficult to convert into predictive insight.
Bridging OT and IT data under a unified analytics platform, while respecting the security boundaries that govern critical infrastructure, is a prerequisite for any predictive maintenance program to succeed across the estate.
The challenge
Maintenance planning relies heavily on fixed inspection schedules and reactive response to equipment failures, rather than actual asset condition data. This results in unplanned outages that could have been anticipated, maintenance crews dispatched to healthy equipment while at-risk assets go unmonitored, and reliability metrics that lag industry benchmarks.
Data needed to predict failures — sensor readings, historical maintenance records, weather patterns, load data — exists but is siloed across OT and IT systems, limiting its usefulness for proactive decision-making.
Target state
Grid operations and maintenance planning teams have a continuously updated risk score for critical transmission and distribution assets, generated from sensor, SCADA, weather, and historical maintenance data. Maintenance crews are dispatched based on predicted failure risk rather than fixed schedules, reducing both unplanned outages and unnecessary preventive maintenance on healthy equipment.
The utility tracks reliability metrics against the maintenance program and has a data-driven basis for maintenance and capital planning discussions with regulators.
Approach
Predictive models score asset failure risk for key equipment classes (transformers, breakers, line sections), feeding prioritized maintenance recommendations into existing work management and outage management systems. Dashboards give operations and maintenance planning leadership visibility into fleet-wide risk trends and the impact of predictive maintenance on reliability metrics over time.
Architecture
Sensor telemetry and SCADA data are ingested from OT systems through a secured, segmented data gateway that maintains appropriate isolation from control systems, while IT data (maintenance history, asset registries, weather feeds) is ingested through standard enterprise pipelines. Both data streams converge in a governed cloud or hybrid data platform, where a curated asset health data model links equipment identifiers, historical failure records, and sensor readings over time.
A model layer applies machine learning techniques (including anomaly detection and time-to-failure estimation) to score asset risk, with models retrained on a regular cadence as new failure and maintenance outcome data accumulates. A presentation and integration layer feeds risk scores and recommended actions into existing work management and outage management systems, alongside dashboards for planning and reliability reporting, with strict access controls reflecting the sensitivity of critical infrastructure data.
Phases
- 01
Discovery & Asset Data Assessment
Typically 4-6 weeks
- Inventory SCADA, sensor, maintenance history, and asset registry data sources
- Prioritize equipment classes for predictive modeling (transformers, breakers, lines)
- 02
Data Integration & Platform Build
Typically 8-10 weeks
- Build secured OT-to-analytics data gateway and IT data pipelines
- Establish curated asset health data model
- Implement data governance and access controls
- 03
Predictive Model Development
Typically 8-10 weeks
- Develop and validate failure risk models for priority equipment classes
- Backtest models against historical failure and maintenance data
- Calibrate risk scoring thresholds with maintenance planning SMEs
- 04
Pilot Deployment
Typically 6-8 weeks
- Deploy risk scores and dashboards to a pilot region/asset class
- Integrate recommendations into work management workflows
- Measure impact on unplanned outages and maintenance efficiency
- 05
Scale & Continuous Improvement
Typically Ongoing
- Expand to additional equipment classes and regions
- Establish ongoing model retraining and performance monitoring
- Report reliability metrics to operations and regulatory stakeholders
Intended outcomes
- Reduced frequency of unplanned outages on monitored asset classes
- Reduced unnecessary preventive maintenance on healthy equipment
- Earlier identification of at-risk transformers, breakers, and line sections
- Improved SAIDI/SAIFI and other reliability benchmark performance
- More defensible, data-driven maintenance and capital planning basis for regulatory engagement
How progress is measured
- Unplanned outage frequency (monitored asset classes)
- SAIDI/SAIFI reliability index trend
- Predictive model precision/recall on failure events
- Preventive maintenance cost avoidance
- Mean time to detect at-risk equipment prior to failure
- Percentage of maintenance work orders driven by predictive risk score vs. Fixed schedule